We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull.
The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits.
Description
This unique role in our Service department will provide technical support in the effective claiming & processing of warranty work. Ideally you will have come from a technical or warranty based background, but is looking to Listers for better reward & career opportunities.
The role responsibilities will include:
• Identifying potential warranty work.
• Liaising with the manufacturer to authorise works.
• Processing warranty claims within manufacturer guide lines and time frames.
• Scheduling warranty work with the workshop.
• Ensuring that under and over payments are appealed.
• Monitoring profitability and revenue of the department.
What we're looking for:
• Previous experience in a similar aftersales role is preferred, although training will be provided to meet the criteria required for this position.
• A well-presented individual with the desire, character and attitude to succeed.
• The successful candidate will have solid experience of Excel, Word and other Microsoft applications.
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Company Events