Group Aftersales Support Coordinator

Listers Alok House Solihull
Description

Job Introduction

A fantastic opportunity has become available here at Listers Group for a Group Aftersales Support Co-ordinator to join our Head Office Aftersales Support Team.

The hours of work will be Monday to Friday between 8:30am and 5:30pm.

We are offering a basic salary up to £35,000 dependant on experience.

We require a motivated individual to work closely with our Aftersales Support team to assist in ensuring our dealerships are effective, efficient and compliant.

There is a fast-paced and varied workload, so you need to manage multiple priorities whilst supporting our sites.

Role and Responsibilities

  • Provide administrative support to the Group Aftersales Support team
  • Produce regular aftersales performance reports
  • Gather, compile and analyse data
  • Liaise with dealership teams, suppliers and manufacturers
  • Assist in ensuring compliance with industry regulations

About you

  • Retail Automotive Aftersales Experience desirable
  • Experience of Keyloop DMS and eDynamix VHC systems desirable
  • Strong administration skills and must be IT proficient
  • Above average Microsoft Excel skills
  • Ability to work on own initiative and within a pressurised environment with excellent organisational and planning skills
  • Great communication skills
  • Strong organisational and multitasking skills
  • Good attention to detail and accuracy

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

  • 25 days holiday plus bank holidays
  • Company Pension
  • Wellness Programme
  • Sick Pay
  • Group life insurance
  • Staff discount on car servicing
  • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications
  • Free Parking / On-site Parking
  • Company Events