An exciting opportunity has arisen for a Service Support Co-ordinator to join our dedicated Service team at Volkswagen Worcester. This role is ideal for a highly organised individual with strong administrative and communication skills, looking to contribute to a high-performing team and potentially build a career within the automotive industry.
The hours of work are 8am to 5pm, Monday to Friday. Basic salary of £26,075 plus benefits.
Key Responsibilities:
- Coordinate and carry out customer vehicle collections and deliveries to support the Service department.
- Manage on-site vehicle logistics, including the check-in process for customer vehicles.
- Prepare and maintain job cards, including scanning and filing.
- Oversee the preparation and coordination of courtesy vehicles.
- Assist with job card preparation to ensure smooth service operations.
About You:
This is a pivotal role within the Service team, requiring a proactive and detail-oriented individual who thrives in a fast-paced environment. You will play a key part in ensuring our clients receive an exceptional service experience.
Ideal candidates will:
- Demonstrate excellent organisational and time-management skills.
- Possess strong attention to detail and the ability to meet tight deadlines.
- Communicate effectively with both customers and internal teams.
- Be enthusiastic about starting or developing a career in the motor trade.
If you are motivated, reliable, and eager to contribute to a dynamic team, we encourage you to apply and take the first step toward a rewarding career with Volkswagen Worcester.
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events