Service Quality Specialist

Porsche Centre Hull

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Description

We are currently looking to recruit a Service Quality Specialist for our Porsche Dealership in Hull.

The hours of work are 8:30am to 5:30pm, Monday to Friday as well as 1 in 2 Saturdays, 8:30am to 1:30pm. OTE of up to £34,000 plus benefits.

Description

The successful candidate will be responsible for the effective claiming and processing of warranty work.

The role responsibilities will include:

• Identifying potential warranty work.

• Liaising with the manufacturer to authorise works.

• Processing warranty claims within manufacturer guide lines and time frames.

• Scheduling warranty work with the workshop.

• Ensuring that under and over payments are appealed.

• Monitoring profitability and revenue of the department.

What we're looking for:

• Although previous exposure to a Warranty Administrator role is ideal it is not essential as training will be given.

• A well-presented individual with the desire, character and attitude to succeed.

• The successful candidate will have solid experience of Excel, Word and other Microsoft applications.

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

  • 25 days holiday plus bank holidays
  • Company Pension
  • Wellness Programme
  • Sick Pay
  • Group life insurance
  • Staff discount on car servicing
  • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications
  • Free Parking / On-site Parking
  • Company Events