Job Introduction
Are you interested in being an ambassador for our distinguished brand? Are you keen to build and share your technological knowledge to support your colleagues and impress our customers? Can you appreciate the importance of upholding the image of our Porsche Centre? If so, you could be the Porsche Pro we’re looking for.
The hours of work are 8am to 5pm, Tuesday to Friday and 8:30am to 5pm on Saturdays, with every Sunday and Monday off.
OTE up to £27,000 plus benefits.
Role and Responsibilities
Working in our showroom, you’ll create experiences that go beyond sales and give visitors to our Porsche Centre an experience to remember. You’ll introduce them to the exciting world of Porsche, sharing unique brand and product insights, creating real moments of intrigue, curiosity and fascination, and making them feel a part of the Porsche story. In doing so, you’ll inspire visitors, filling them with enthusiasm to get behind the wheel without obligation, and, ultimately, transforming them into Porsche owners – and loyal clients.
You won’t be selling. Instead, as a genuine part of the Porsche family, you’ll use your encyclopaedic knowledge of the brand, honest advice and natural conversational charm to ensure every visitor feels as if they’re comfortably chatting about a car you’re both passionate about. By being authentic, you’ll give them the information they need to make the right decision on the perfect car. In short, you will have the power to inspire complete customer satisfaction, and the innate ambition and enthusiasm to consistently deliver unique experiences, rather than meet targets.
Who are we looking for?
- Flexible communicators who are completely focused on the customer
- Professionals with a genuine interest in cars and the latest technology
- Composed characters with experience in luxury retail and customer care
- Team players who will guide colleagues to create brand loyalty, product curiosity and an exciting environment where we work and customers relax
- Empathetic storytellers who can form genuine bonds with customers, inspire their thinking, instil trust, and reinforce the values and benefits of Porsche
What will you be doing?
You will analyse customer needs, interests and specific preferences, using your extensive knowledge and professional instincts to identify the appropriate model, and recommend to customers the optional features that you think will truly benefit their lifestyle. This means you’ll need to think on your feet, and know every update and innovation inside out. You will need vision.
As the customer’s initial contact, you’ll initiate their investment in the Porsche story and their favourite model, before introducing them to your Sales Consultant colleagues. You’ll seamlessly forward them on to the welcome journey of Porsche ownership. Beyond the showroom, you’ll be a constant provider of support, proactively sharing your expertise with others, taking ownership over training and even sharing your knowledge with team members that you interact with across the business.
In summary, this is where you’ll start an engaging career journey that is ideal for motivated professionals who can lead, engage, listen and learn; for entrepreneurs who deserve a reward for his or her passion, professionalism and dedication to the brand. Get ready to start a new journey without limits.
What we offer
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.