We are currently looking to recruit an Assistant Service Manager who has both service & parts experience with first class customer service skills to support the Aftersales Manager.
Working hours are Monday to Friday 8am to 6pm and Saturdays on a rota basis.
In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.
Role and Responsibilities
- Supporting the Aftersales Manager with the smooth running and day to day activity of the service & parts department.
- To support the efficient and profitable operation of the service & parts department.
- To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories.
- Developing customer relationships through providing good product knowledge and creating an effective first impression.
- Supporting the service department with the booking of customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload.
- Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers.
This is a dual role and the ideal candidate will have previously worked as a Service or Parts Advisor looking to take their first step into management.
What we offer
- 25 days holiday plus bank holidays
- Pension scheme
- Health & wellbeing benefits
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
Why Listers?
Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.