Service Manager

Lexus Coventry

Job Introduction                 

We are currently recruiting for a high achieving Aftersales Manager for our Lexus Dealership based in Coventry. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.

Role and Responsibilities

  • To ensure the efficient and profitable operation of the Service department
  • To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
  • To ensure that all manufacturers policies and procedure are adhered
  • Planning, forecasting and delivering sales targets
  • Managing and development of the team
  • Growing Workshop utilisation and efficiency
  • Exceeding Customer satisfaction
  • Managing the smooth running and day to day activity of the Service Department

About you

  • This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager, Parts Manager, or as an experienced Service Manager and is looking to Listers for better career and reward opportunities.
  • Unlimited confidence, resilience, drive, energy and talent.
  • A well-presented individual with a desire, character and attitude to succeed.
  • The ability to quickly establish and build rapport with our customers.

What we offer

  • 25 days holiday plus bank holidays
  • Pension scheme
  • Health & wellbeing benefits
  • Group life insurance
  • Company car schemes
  • Staff discount on car servicing
  • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.  We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.