As a Trainee Brand Specialist, you will be responsible for engaging customers with the latest Honda products and technologies.
As part of the sales team you will be a point of contact to our customers, welcoming them in to our showroom or responding to telephone or online enquiries. You will deliver presentations of our products and vehicles, showing an outstanding knowledge and understanding of all things Honda.
Don’t worry if you’re not a Honda expert right now – our comprehensive training programme will teach you everything you need to know to become a Brand Specialist.
Role and responsibilities to include:
• To create and maintain a positive customer-friendly sales environment whilst taking responsibility for the day to day maintenance and presentation of the showroom
• To offer, promote and sell the value of all new and used vehicles in line with Listers and the brand’s trading policies
• To always be prepared to receive and welcome new customers’ enquiries (via telephone, walk-in, e-mail and LiveChat) in line with Listers sales process and procedures
• To guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range
• To achieve a high level of customer satisfaction
What we’re looking for:
• You don't need to be from the motor industry; however you will have a proven record of excellent customer service skills and ability to work with people.
• Strong interpersonal and presentation skills.
• A well-presented individual with a desire, character and attitude to succeed.
• The ability to quickly establish and build rapport with our customers.
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
- 25 days holiday plus bank holidays
- Pension scheme
- Health & wellbeing benefits
- Group life insurance
- Company car schemes
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
You will be working 40 hours per week over 5 days on an early and late shift working between 08:00 – 19:00 including weekends on rota basis.
Basic Salary £20,000 (OTE £26,000), plus the use of a company car & excellent benefits including 25 days holiday. This is an exceptional opportunity for the successful individual to develop, learn and forge a career in the automotive sector and an exciting Brand.