Technical Warranty Claim Advisor

Mercedes Benz Lincoln

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We are currently looking to recruit a Technical Warranty Claim Advisor for our Mercedes Benz Dealership in Lincoln.

In this technical role, the successful candidate will be responsible for the effective claiming and processing of warranty work.

The role responsibilities will include:

• Identifying potential warranty work.

• Liaising with the manufacturer to authorise works.

• Processing warranty claims within manufacturer guide lines and time frames.

• Scheduling warranty work with the workshop.

• Ensuring that under and over payments are appealed.

• Monitoring profitability and revenue of the department.

What we're looking for:

• Although previous exposure to a Warranty based role is ideal it is not essential as training will be given.

• A well-presented individual with the desire, character and attitude to succeed.

• The successful candidate will have solid experience of Excel, Word and other Microsoft applications.

In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:

  • 25 days holiday plus bank holidays
  • Pension scheme
  • Health & wellbeing benefits
  • Group life insurance
  • Company car schemes
  • Staff discount on car servicing
  • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications