Job Introduction
We are currently recruiting for a Sales Controller to join our MG Dealership in Northampton. This is an exciting opportunity to join the team ahead of our new dealership opening June / July 2025. MG is one of the fastest growing automotive brands and, with an extensive list of new models lined up for release, the successful candidate will be joining this exciting journey.
You will be working Monday to Saturday, with a day off in the week as well as working Sundays on a rota basis. You will get 1 Saturday off per month to give you one full weekend off on the rota. Hours rotate between 8am to 5pm & 9am to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 4pm on Sundays.
Benefits include the use of a company car and an OTE of £62,000.
Role & Responsibilities:
This will include aiding the Sales Manager in appraising staff training needs and coach staff as required. You will be expected to achieve agreed sales target for new and used cars, within defined operating and financial guidelines.
• Customer Satisfaction (CSI): You will build trust, communicate effectively and exceed our customer’s expectations, In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
• Maximising Opportunities: To support the sales team in daily operations including but not limited to customer contact, sales deal building and closing and vehicle preparation while ensuring the correct level of stock is kept to the company’s agreed level.
• Maximising Profit: By driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add-on products. Carry out accurate appraisals of all vehicles presented in part-exchange and to agree valuations with the Sales Manager and complete satisfactory negotiations with potential customers to maximise sales. To ensure budgetary sales / profit forecasts are achieved, and monitor departmental performance.
• Data Quality and FCA Compliance: Ensure accurate completion of all sales paperwork and providing reports as required on all sales activities ensuring accurate sales forecasts. Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).
What we’re looking for:
• The successful applicant will have gained experience in car sales and is now looking to Listers Group for better rewards and better promotion opportunities. You may currently be Car Sales Manager or Car Sales Controller or Retail Manager or Car Sales Executive looking for your first step into management.
• Unlimited confidence, resilience, drive, energy and talent.
• A well-presented individual with a desire, character and attitude to succeed.
• The ability to quickly establish and build rapport with our customers.
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events