Listers Group is currently recruiting for an Aftersales Data Analyst at our Audi & Volkswagen Contact Centre based at Audi in Solihull.
Within our Audi Dealership we have a Contact Centre which specialises in the aftercare of our customers. We are looking for a bright and energetic administrator, who has excellent organisation skills and attention to detail, who is competent using Excel and Word.
Role & Responsibilities:
- Daily download of Polk information
- Importing information and completing excel spreadsheets for analysis
- Report information to branch and aftersales managers
- Create tactical aftersales marketing campaigns with group marketing support
- Calling customers to confirm correct details are being held on database
What we’re looking for:
- The successful applicant will be an excellent communicator, computer literate and have outstanding administrative skills with a key focus on attention to detail
- Confidence, resilience, drive and energy
- A well-presented individual with a desire and attitude to succeed
- Minimum of a GCSE Grade C in Maths and English
- Full training will be provided for the successful candidate
What we offer:
In return for your hard work, we’ll support you with coaching & development every step of the way. Also, to reward your commitment you’ll get:
- 25 days holiday plus bank holidays
- Pension scheme
- Health & wellbeing benefits
- Group life insurance
- Company car schemes
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
The hours for the role are 08:00am - 16:30pm Monday to Friday.